Heat pump servicing and repairs in Invercargill
A clean and check before winter, error codes and faults tracked down, and a straight answer on whether a tired unit is worth fixing. When a part’s past saving, Mahdi quotes the replacement on the spot.
- Registered
- Electrician, E 102335
- Heat pumps
- New installs and replacements
- Google reviews
- 35, every one five stars
- Area
- Invercargill, Bluff and Otatara
“Mahdi is professional but friendly, as well as honest and efficient.”
Out with the old
Out: Old heat pumpIn: a heat pump sized to the room
A heat pump’s working life is about 15 years, so a unit put in around 2011 or earlier has had its run.
Handy for Mahdi’s quote
- What it’s doing, and since when
- Any error code on the display
- A photo of the indoor unit and its label
- Roughly how old it is
You deal with Mahdi
- Registered electrician, E 102335
- In the electrical trade since 2020
- Rockdale, Invercargill
- 35 five-star Google reviews
Mahdi and our heat pump installer do every job together: the unit, the pipe run and the wiring. At the quote visit, Mahdi looks at the room, where the outdoor unit can go and your switchboard’s capacity, then quotes.
About Mahdi and the teamWhat a service covers
- Filters out and cleaned.
- The indoor coil and fan cleaned.
- The drain checked, so water runs away rather than down the wall.
- The outdoor unit cleared of leaves and grime, its fan and fins checked.
- The connections and the circuit checked by a registered electrician.
- A test run on heat, with the air off the unit checked.
Book it before the frosts. A unit that has run every winter since it went in collects dust on the filters and coil, and works harder for less heat. Between services, clean the removable filter once a month through winter and the unit keeps breathing freely.
Between services: what you can do
- Clean the removable filter once a month through winter, with a vacuum or warm water.
- Keep leaves, grass and garden clutter clear of the outdoor unit.
- Set it between 18 and 21 degrees, and use the timer rather than leaving it on all day.
- Watch the drain: water should run away outside, not down the inside wall.
- Note any error code before you call: it saves time on the visit.
Faults we find and fix
- An error code or a flashing light.
- Blowing cool air on heat.
- Water dripping from the indoor unit.
- Not turning on, or tripping the power.
- A noisy outdoor unit.
- Ice that won’t clear from the outdoor unit.
Because Mahdi is an electrician, electrical faults get traced to the source: the circuit, the isolator, the switchboard and the unit’s own wiring.
Great service, professional, friendly and he was able to get the job done really quickly with short notice. Really appreciated and I wouldn't hesitate to use this company again of refer to others. Thank you very much.
Repair, or replace?
| The unit | What Mahdi does |
|---|---|
| Under 10 years, running but weak | A full service, then a test on heat. If a part has failed, Mahdi quotes the repair. |
| Under 10 years, an error code or dead | Fault-finding: Mahdi reads the code, traces the cause, and quotes the fix. |
| 10 to 15 years, noisy or not keeping up | A service first and a straight answer on what it has left, with the replacement quoted alongside. |
| Over 15 years, or a big part gone | A replacement: the old unit off and a new one up, sized for the room as you use it now. |
A heat pump’s working life is about 15 years. Close to that, Mahdi quotes the replacement alongside the repair, so you choose with both in front of you. Either way, the price is quoted before any work starts.
Servicing for landlords
A service before winter keeps a rental’s heat pump doing its job for the heating standard, and catches a failing unit before a tenant rings on a cold night.
We service one property or several, and set the visits round your tenants.
When it stops on a cold night
Heat pumps pick the coldest week to give up. Call 0800 164 106: we take call-outs 24/7, weekends included. Tell us the error code or what it’s doing when you call.
What customers say about Mahdi
Very polite works well high standard neat job punctual
Great service from Power Surge Ltd. Professional, reliable and high-quality electrical work. Highly recommended.
From your first call to a warm room
Send a photo, or call
Use the form with a photo of the wall and the old unit or heater, or call 0800 164 106.
Mahdi comes out and quotes
He looks at the room, where the outdoor unit can go and your switchboard’s capacity for the new circuit, then quotes the heat pump and the wiring together.
Install day
Mahdi and our heat pump installer take the old unit down if there is one, put the new indoor unit up, set the outdoor unit and run the pipes, and Mahdi wires it in from the switchboard.
Warm and handed over
We run it on heat, set the timer with you and show you the filter: a clean once a month through winter keeps it working well.
What sets the price
- A service, or fault-finding and a repair
- The part that has failed, if one has
- How easy the indoor and outdoor units are to get to
- How many units in the house
We used the services of Power Surge Ltd recently and we were very satisfied with their timeliness and professionalism. The electrician got the job done quick and his pricing was fair.
Questions
Not covered here? Ring 0800 164 106, or add your question to the form.
How often should a heat pump be serviced?
Book a service before each winter. Between services, clean the removable filter once a month through winter.
Can you fix an error code?
Yes. Mahdi reads the code, traces the cause and quotes the fix. If the cause is a part that’s past saving on an older unit, he quotes the replacement too.
Is it worth repairing an old heat pump?
Under 10 years with one failed part, a repair is worth quoting. Near or past the 15-year working life, Mahdi quotes a replacement alongside it, so you can choose.
Do you work weekends?
Yes. We take call-outs 24/7, weekends included.
Get a quote for your heat pump
Say what heats the room now and which room needs the heat. A photo of the wall and the old unit or heater lets Mahdi see the job before he comes out.
Handy for Mahdi’s quote
- What it’s doing, and since when
- Any error code on the display
- A photo of the indoor unit and its label
- Roughly how old it is
After you send it, Mahdi rings or emails to go over the heating you have now and book a visit to measure up and quote. Rather ring? 0800 164 106.
Sent: thank you.
Mahdi has your heating details. He’ll ring or email to book a time to look at the room and quote.